Recent Reviews
1st Choice Properties
The staff and service are always prompt and are quick to helping out with any needs Problems or quick fixes that come to light during your stay. Would totally recommend this company for anybody looking to rent by the beaches for a good and comfortable vacation.
Landon Arauz
1752594196
5
5
1st Choice Properties
We utilized 1st Choice Properties for this 1st time this summer for our vacation rental. The process was seamless, the home we rented was very clean and as described. It was a great rental experience and we plan to utilize them again. Thank you!
Chelsea Moore
1750079210
5
5
1st Choice Properties
Our recent stay at a 1st Choice Property in Selbyville was completely ruined by a malfunctioning air conditioning unit that went unfixed for three days (half our stay). Despite multiple calls to 1st Choice Property, the problem persisted. and when issues arise after hours, you have to leave a message on their voicemail and you won’t get a call back for hours.
Initially, we were given dirty portable AC units that compromised the home's security and only cooled areas of the home. When the main unit was supposedly fixed, it broke down again. To keep the place somewhat cool, we had to rely on unreliable window units, creating uncomfortable temperature variations throughout the house. One window unit in particular needed to run the entire stay due to the heat that came through the window from the ac unit outside. The filters in the window units were also filled with dust, dirt and lots of hair.
While the home itself is nicely remodeled and the backyard is great for family gatherings, the AC situation is unacceptable. Clearly, the owners need to invest in a new, efficient unit. The current one is old, rusty, and clearly needs major repairs.
As for the person in charge of 1st Choice Property, Trevor Clark, who has not gotten back to me in over a week after multiple email attempts, and two 1st Choice Property staff members who both hung up on me, the lack of care for guest satisfaction was shocking! There was no attempt to compensate us for the unbearable heat and inconvenience. We even asked to move and they said there were no units available even though their website showed 6 units available. It's obvious that 1st Choice Property prioritizes profit over guest experience.
We strongly advise future guests to avoid this property and especially this company.
Initially, we were given dirty portable AC units that compromised the home's security and only cooled areas of the home. When the main unit was supposedly fixed, it broke down again. To keep the place somewhat cool, we had to rely on unreliable window units, creating uncomfortable temperature variations throughout the house. One window unit in particular needed to run the entire stay due to the heat that came through the window from the ac unit outside. The filters in the window units were also filled with dust, dirt and lots of hair.
While the home itself is nicely remodeled and the backyard is great for family gatherings, the AC situation is unacceptable. Clearly, the owners need to invest in a new, efficient unit. The current one is old, rusty, and clearly needs major repairs.
As for the person in charge of 1st Choice Property, Trevor Clark, who has not gotten back to me in over a week after multiple email attempts, and two 1st Choice Property staff members who both hung up on me, the lack of care for guest satisfaction was shocking! There was no attempt to compensate us for the unbearable heat and inconvenience. We even asked to move and they said there were no units available even though their website showed 6 units available. It's obvious that 1st Choice Property prioritizes profit over guest experience.
We strongly advise future guests to avoid this property and especially this company.
Tammy Wend
1722421738
1
5
1st Choice Properties
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